As a systemically important financial market infrastructure, we work to make a real difference to the global markets we serve and the communities in which we work and live. This starts with our people.

Employees always have been, and always will be, the backbone of our organization. Our ambition to be an employer of choice is underpinned by a focus on attracting, developing and retaining diverse, high-performing teams that work together to solve important and complex market-wide challenges. This focus is central to our recruitment, reward, talent and employee engagement practices,and helps to ensure we have the skills, behaviors, backgrounds and experience required for success.

...our focus is on making CLS a great place to work – one that values differences, respects new perspectives and is dedicated to supporting our clients across the world.

Our approach to talent at CLS is anchored in our values of protecting our ecosystem, improving our ways of working and growing our business to ensure that we continue to deliver trusted market solutions every day. This framework of values and behaviors provides the foundation through which we embed individual accountability, collaborate effectively and innovate to successfully deliver our vision and strategy.

We are committed to promoting equality, preventing  discrimination and providing a supportive and inclusive working environment. I’m proud to be part of an Executive Management Committee that is 40% women, and one in which all of us are fully committed to fostering greater gender balance at all levels of the organization. Our diversity and inclusion initiatives have included support for Black History Month, International Women’s Day and Pride. In 2019 we became a member of Women in Banking and Finance,a UK membership organization for finance and banking professionals.

As we strive to enhance our overall employee experience we have also evolved our approach to wellbeing and corporate social responsibility (CSR). Health@CLS ran a range of activities and events throughout the year, such as mental health first aid training – all with the aim of fostering a healthy and psychologically safe working environment.

At CLS we also support the local communities in which we operate – in 2019 employees chose to focus on child wellbeing and the homeless, partnering with the Whitechapel Mission in the UK and Children’s Aid Society in the US. Employees were also able to leverage their volunteer days to participate in our reading program in local schools, and work with Trees for Cities, a charity focused on creating more green spaces for children in deprived areas in London.

I’m excited about what  we  can continue to achieve as an organization through the work of our talented, committed teams. To build on our success we will maintain our focus on making CLS a great place to work – one that values differences, respects new perspectives and is dedicated to supporting our clients across the world.

Kathryn Herrington
Chief Administration Officer

2019 Annual report and consolidated accounts