John joined CLS in 1998 and currently serves as the Chief Transformation Officer, based in London.

He leads the Business Development and Client Experience division, which encompasses the Client Engagement, Product and HR teams. This division is dedicated to addressing challenges within the FX ecosystem through the evolution of CLS’s product suite, ensuring that the organization is well-prepared for the future and its role within the FX landscape.

John has worked in the banking industry for over 40 years. Between 1984 and 1994, he worked at Bank of Tokyo, Irving Trust Company, Sec Pac Intl Bank and Hessische Landesbank (HELABA), gaining significant experience in payment and settlement operations across multiple products. In 1994 John joined ECHO (Exchange Clearing House) which, alongside Multinet, was tasked with reducing settlement risk. When ECHO was acquired by CLS, John brought with him the experience he had gained in establishing and operating a foreign exchange settlement service. Having been closely involved in the development of CLS at project level, with particular focus on currency implementation, he helped to establish, manage and ultimately run the CLS Operations department.

Following CLS’s decision to expand its product offerings, John became Programme Director, Strategic Initiatives, overseeing the delivery of several multi-million-pound programs that enhanced the CLS suite of services from 2006 to 2011. In 2012, he assumed the role of Head of Global Operations and Relationship Management before returning to Operations as Head of Global Operations in 2015. He was promoted to Chief Operations Officer in 2017, where he was responsible for the day-to-day operations of CLS’s services. John was appointed Chief Operating Officer in 2019 and held this position until his recent appointment as Chief Transformation Officer.